Friday, 17 April 2015

Leaders debate





The run up to an election is an exquisitely painful time for a political anorak like me. I'm hooked too often to debates and debates on debates for it be healthy I suspect. I analyse body language, I analyse policy and savour commentary. I occasionally rage at the TV or radio, I read sections out of articles  to anyone  who wants to listen ( soon that may only be the dog...) and agonise over polls.
But my day job is largely about enabling leadership in individuals and organisations and I find myself this election being fascinated by what we see happening in UK politics what that says about the leaders we are watching so closely. Do we look for the same qualities in our politicians as we do in other leaders? These are changing times and in an ever more connected world, where collaboration and the ability to connect with people are becoming key skills for all leaders, what does that mean for our political leaders? Has the tendency to elect heroic leaders begun to change as it has in other sectors now too?  Can we tolerate the leader who hasn't all the answers, but is willing to listen, to work with others, to put people before set in stone policy, to be willing to say I got it wrong?
Because there's a paradox in choosing political leaders I suspect. Our tendency to think those who lead the country need to be all knowing, to lead with a loud, strong voice, who are never wrong, to set out a direction of travel and never waver reflects the current paradigm of leadership.
 And yet what people most often seek in a leader of any variety is someone who is willing to be themselves, to show their humanity in an open and authentic way, to show,their values not just through words but through actions, who can relate to us with empathy and show compassion for all through their policies and plans; the kind of leader who knows that having a shared vision then enabling and motivating their people to work towards it is what gets the best outcomes.  
My own experience of writing this blog has helped me accept that it's authenticity we are drawn to in others, not perfection. We of course need competence, communication skills and commitment; there is no short cut to working hard on doing a good job, but without authenticity, honesty and integrity that is visible not just in public but behind doors too, our belief will flounder, our votes will remain un-cast.       
The recent leaders debate that closed with the three women of the progressive alliance  in a hug perhaps was the most potent symbol of our changing times. The polls afterwards suggested Nicola Sturgeon the clear winner for her leadership style. The studio audience clearly felt the same. Do they all believe in an Independent Scotland? No. Do they all want to vote SNP? I doubt it. But they know a women in the prime of her career, well prepared and able for her role, a skilled communicator and they get her humanity and her genuineness. And those close to her will always testify to that too. The growth in SNP membership has so much to do with her style and how she reflects the kind of Scotland many  want to see; smart, modern and compassionate and walking tall in stilettos too!
 Even if my stilettos days are gone and my answer more likely to be- the words of the song...in those shoes, I don't think so!-I'm  glad I'm not alone in welcoming the women's influence in this election and my real hope is that our future lies with authentic leaders not just in our parliaments but our organisations too.
 

Tuesday, 31 March 2015

Are you curious about what it means to be wholehearted?...see my new course

I'm so pleased to be delivering this as one of a group of people not only across the UK but in Brazil too. My course will run in Edinburgh from April 20 until the end of June in the Edinburgh Gestalt Institute in Lothian Road. If you are interested in becoming more mindfully self-aware, deepening your courage and resilience and working with your purpose and passion in life then come and join us. The dates for the course are April 20, 27, May 11, 18 and 25, June 15.




Only the lonely....






I was reading an article recently and it posed the question "what do you fear most?". Straight away I thought "loneliness" and I admit it shocked me. Where did that come from? Of course I know we have an issue with loneliness in our society. We have more single person households than we have ever had and that affects not only older people but younger people too. We have more digital interaction but that in itself can erode human relationships and connection which we need to thrive and to stay well. Loneliness has an impact on life expectancy equivalent to 15 cigarettes a day. The connection of mental health issues, especially in men who are isolated, young and old, is clear and a serious concern.
But as someone who doesn't live alone, is meeting with people daily, who does a job she loves which is all about connecting with others, why did it spring to my mind immediately? Perhaps it's because I know the impact on me when I feel disconnected from the world. And it's been illness that has caused that for me in the past. Even as a child who had recurrent asthma in the winter I remember that sense of missing out on time with my pals, of life passing me by. More recently of course it's been breast cancer alongside the asthma flair-ups that has had an impact. My friends from the breast cancer community who have developed metastatic disease describe so movingly the isolation that their devastating diagnosis can bring. All their energy stolen by medical appointments and even the fear of the future itself robs well-being.
I have seen too the impact of dementia on my family and how that robs confidence, mental wellbeing and can hugely increase anxiety leading to social isolation and crippling loneliness. Seeing my own Mum retreat gradually from the world due to Alzheimer's has been heart breaking. Perhaps it's no surprise then that I fear loneliness. So what can we do?
Listening to a radio show about the Big Sing brought this to mind again. One of the benefits of singing in a choir they mentioned was bringing people together not only to make music but also it reduces loneliness, stimulates endorphin release and improves immunity. I'm signing up! One of the commentators on the show said that the NHS had to tackle social isolation and I found my heart sink. Really has our NHS to be responsible for that now as well? How is that even possible? Has our reliance on the state come to this? In my view the NHS and social care has role in recognising the impact of isolation on health, on how ill health impacts on isolation too and very importantly it has a role in ensuring health care does not increase loneliness and isolation. I would question for example if the desire to keep people at home whatever the situation is always right? More person-centred homely options should be our goal for many people as their independence declines. If our service increases their isolation we must challenge it.
As individuals too we need to recognise that wellbeing is served not only by healthy food and activity but through social connection.
My own recognition of that has made me consciously find ways to connect more, to find time to spend with family and friends to make myself connect even when I feel least like it.
My work with the charity sector also highlights how huge a role that sector can have to prevent isolation.  Sometimes that may be in recovery or during illness, like the national organisation Maggie's centres or fantastic local organisations like the Serenity Cafe in Edinburgh or the Hope Cafe in Lanarkshire and Midlothian's very own Pink Ladies 1st. For all of them peer support and human connection and compassion are the compelling and impactful mix. For others it maybe the early morning call of organisations like the "Good morning service", its the lift to church from a fellow worshiper, it's the community friendship group...the list is endless of charities making a huge contribution to individuals and communities. The role of health and social care is to connect  the vulnerable to those organisations and communities and recognise and value their vital role.     


As the recent publication the Enabling State illustrates, the states role here is to get out the way. A role ably demonstrated by the self-management fund in Scotland which is funded by government and developed and delivered by the Health and Social Care Alliance Scotland. The more initiatives like that happen, the more we will see change.
And finally my personal hot tip for connecting with your community is get a dog! Preferably a rescue one and then you have blessed two lives, yours and theirs. Our dog Cara, from the Dogs Trust  has connected us as nothing else could just now. I know so many more simply lovely people just because of her. How could you resist those ears after all? 

Happy Easter to you all. May this start of spring bring you connection and joy.

Saturday, 7 March 2015

The paradox of health?



"The ultimate paradox of thought: to want to discover something that thought itself cannot think."
Kirkegaard  


I can’t be alone in seeing the contradictions in where we find ourselves in the great health service debate currently? 
It's no coincidence of course that approaching one of the most hotly contested general elections in Scotland and the UK the health service is taking centre stage. With headlines of missed targets on each news report not only in Scotland but also across the UK are these headlines and blunt measures missing the point and masking the very things we need to be talking about? 
In recent research (http://www.oasishumanrelations.org.uk/content/uploads/2015/01/7-Principles-to-Shape-the-Workplace-of-Tomorrow.pdf) I did with Oasis School of Human Relations I found studying the paradoxes that emerged from the question about the Workplace of Tomorrow were a vital clue as to where the heart of the issues lay. Those paradoxes illuminate the apparent contradiction and through this the connection to a possible undiscovered truth. That experience has led me to want to question what the paradoxes and fundamental questions of health and care are from my perspective.

The paradoxes of health?

The unparalleled access to treatments alongside a building need and desire to learn and access self-care:
   Are they contradictory or are we at a stage in the process of healthcare and the pursuit of wellbeing, where we are awakening once more to the reality that our experience of wellbeing will be within ourselves? Yes medicines and other treatments have a role in the management of illness and disease but they will not make us well. The medicalisation of health means that as a culture we need to (re)learn to self-care and self-manage.  And the answer to that is unlikely to be in traditional health systems but in wellbeing focussed approaches, peer based support, in community, in connection and also in increased self -awareness. 

The gift of longer life or the curse of longer life?
Before we leap to complain about so many of us living longer can we pause to celebrate the longer lives that many can now expect? Age is not disease; surely our goal instead could be to create a society that celebrates ageing: that understands that memory loss does not makes us less human or valuable, just more vulnerable and that recognises as we age we can play a different role in society, not necessarily a worse one. Let's reframe our attitude to ageing, to disability, to caring and maybe we can start to experience it differently too.

Focussing on healthcare at the expense of enabling well-being 
So used are we to the solution to health being in healthcare we have lost trust in our ability to self-care. We have set aside ancient and inner wisdoms in favour of a prescription. We even need prescriptions for exercise for us to know that keeping active will keep us well. The all-consuming machine of healthcare means it’s easier to fund expensive specialist treatment for our 90 year olds than it is to provide flexible compassionate care and support. Healthcare development has added life to our years and years to our lives, I know this well but I suspect we never intended it to take precedence over everything else. Let's start to look now at how we balance the specialist with the holistic; creating a more mindful, person-centred service. 


An emphasis on social independence at the expense of interdependence
Ours is a culture that has valued independence above so much. We have praised those who have survived alone, we live in glorious isolation even as we recognise our need for social interaction and we see dependency as failure. Loneliness is becoming our worst long term condition without a smoking ban equivalent to hold it in check. Is it time to question this value on independence now? Can we begin the conversations that say as my need grows I want you to help me understand and achieve what helps me live a fulfilling life and contribute to the world. Can we start that process for ourselves even, rather than our only directive to our children being; don't let me be a burden? 

The acute care distortion and the impact on research and resource for long-term care and support
It's long since been the accepted assumption that the successful doctors and nurses worked in hospital with consequent lesser respect for people who worked with those with long term needs, with families or with community. One of the consequences of this prejudice is that acute care isn't just seen as the “sexy” side of healthcare but also the most deserving of our money and our attention. This matters because it’s almost impossible to get funding for research in to the so called Cinderella services unless it’s for profitable drugs. And without evidence it’s very hard to change practice and policy. This way drugs become the only answer and for long-term care, particularly for older people this means we are distorting our focus. Is it time to question the balance of priorities and value and support the practice of those who care as much as those who cure?

Political focus on targets in contrast to people's concerns about the human side of care
Missed targets, if leading news stories are to be believed, are a sign that our NHS is in crisis. Although when pushed its acknowledge that in the main in Scotland at least we are actually doing well. It's rarely I hear mention of huge waits for treatment as there were a number of years ago. Targets have improved waiting times for things like orthopaedics and it’s a welcome improvement for so many waiting in pain for treatment. But when you look at things like the wait for Children and Adult Mental Health services for example the story is rather different. That is a situation that we must address but it needs more than simply investment in more of the same, it also needs new models of care. I suspect they are community based and designed by and with young people themselves.How much resource do targets distort and distract us, from this service and others, from looking at what are the long-term changes that are needed? A focus on targets risks creating a focus on short-term fixes that perpetuate the issues.
So often feedback to improve the NHS in general is for better communication, for more mutual respect and for more information and support at the right time. Targets can't fix this, focusing on people can.

Evidence-based focus contributing to declining compassion and care
I have begun to believe that perhaps the focus on evidenced based medicine in training medics and others may have had the unintended consequence of leading to a loss of the care for the person. When someone can write as I have read " there is no evidence compassion improves outcomes" we have to accept that things have tipped too far. A focus on finding the answers through medicines and interventions has perhaps inevitably led to us being distratced from the human being in our care. How do we rebalance care to ensure that the art does not trump the science of care?

These are contradictory and complex times in healthcare which is why when the answer is seen in one dimensional terms, no answer will be right. The truths are multiple. Undoubtedly there is outstanding care given to people now in our health and care services. I work today with some of the most motivated, compassionate and informed teams I have ever done. They are outstanding in the care they provide and also in their efforts for change to a more partnership approach to care and support. But what's also true is that they are stretched by the sheer numbers and complexity of the people they serve. 
Alongside the complexity of the health and care issues people present sits a consuming bureaucracy. What I notice is an increased focus on processes that were thought to help but instead create their own disorder, their own tyranny of wasted energy and distorted focus. We need to free people up to do what’s right and re-engage them with their own human response to need; free of unnecessary bureaucracy.  Neoliberal politics and policies have infected our culture at all levels and healthcare culture too has not been immune to its impact. What could we enable instead by simply trusting more?
Perhaps the ultimate paradox for me is that we maintain a focus on fixing the damage and yet march on with a system which widens social inequalities which in turn have a serious impact on health outcomes and also perpetuates the myth of a pill as an answer to every problem? I urge us to awaken to all of those paradoxes and identify the many more that exist, to start to explore the deeper challenges, to recognise that these are the things we need to tackle and we won't do that by keeping doing the same at a personal, societal and indeed political level. 





Sunday, 1 March 2015

Proceed till apprehended....







It's now March, six months almost since one of the most outstanding times in my nations history. The Independence Referendum engaged so many of us in conversations about the world we wanted to live in, the society we wanted to shape and the things that offended our values, kept us a wake at night and that we wanted to be different for our future generations. We met in church halls, yurts, cafes, street corners, you name it, we met there, we gathered, we hoped for something more than we were being served up as the only way.

And then we woke up. We woke up to a no vote. We woke up to the fact not everyone wanted things to be different and to the fact that those with a very huge interest in keeping it the same had thrown every single fear in our faces, piled the pressure of doom on our heads and had stopped the social movement winning.

But did they? We all have our stories to tell about what have experienced since then. And in many ways I know I'm still working it out. I know I'm not ready to step back and accept the status quo: our unequal, ill divided society, that puts economy before community.

The question for me is how best to play my role?

I have stood for selection for Westminster as an SNP candidate and didn't get selected from the many others who were skilled and passionate too about making a difference. However my relief at the result has told it's own story to me, I'm happy for others to make there mark in Westminster. But I learned a huge amount and will take that with me, the learning and the challenge secured. And what's more I enjoyed the hustings, the debate came to life again and that's what mattered. Like many others I'm working out how best to influence for change and I know it's multi factorial. And that's not only ok, it's pretty exciting too at times.

So yesterday's Women for Independence event, that I helped to shape and chaired part of,  in Edinburgh was a first in the east of Scotland. We worked with a tiny budget and created a day that stimulated, motivated and celebrated women making a difference in politics. Like me many of the women are still working out how they too can play their part. The message of the day was, you are already changing things, keep going. But also know that you can take action.

I would summarise it as: Think big, act small, start now!



I wrote this poem to help me capture the impact of the day on me.



"Proceed  until apprehended "



The church glistened in late winter sun

Spectacular windows framed

The austerity of its presence

Tucked away behind

Gregg's and Lidl

Emblems of our times



A chatter of women gathered

Purposefully, expectantly

Together their voices rediscovered

We stood on shoulders

Of female giants

And felt them with us



We cheered for justice

For fairness

For equality for all

For bairns before bombs

For our voices heard

For change secured



The opposite of poverty

It's not wealth is it?

No it's equality

And that's our goal

Women against indifference

Women organising for change



Proceed until apprehended

Do you know what?

I think we will...



 
Never doubt that a small group of thoughtful committed citizens can change the world;indeed its the only thing that ever has. Margaret Mead

And this week too I'm talking at a Common Weal event in AreaC coffee house in Leith with my friend and colleague Andrew Lyon. We hope for great, radical conversations about the future of health and wellbeing. Six months on, yes it feels different, the giddiness of opportunity not the same but the desire, need and momentum for change hasn't died at all. What next we wonder? More of the same? I don't think so...